Politique de confidentialité

Politique de confidentialité de TROY

TROY Group, Inc. (TROY) and its subsidiaries respect your privacy and are committed to protecting it. TROY provides this Privacy Statement to inform you of our privacy policy and practices and of the choices you can make about the way your information is collected and used. We've structured our web sites so that, in general, you can visit TROY on the web without identifying yourself or revealing any personal information. To make this notice easy to find, we make it available on our homepage. 
This privacy statement applies to the TROY Group, Inc. www.troygroup.com-owned web site and domain. 

Notice 

TROY uses personal information to better understand your needs and interest and provide you with better service. Once you choose to provide us with personal information, you can be assured that it will only be used to support your customer relationship with TROY. We take seriously the trust you place in us. TROY will not sell, rent or lease your personally identifiable information to others. 

This privacy statement covers personally identifiable information, anonymous data collection and aggregate reporting. Personally identifiable information is any information that is associated with your name or personal identity. Anonymous (non-personal) information is data about usage and service operation, reported in aggregate, which is not associated to a specific personal identity. Aggregate information is data collected and summarized for a broad category of customers or TROY services.

What we collect 

On some TROY web sites, you can order products or services, make information requests, subscribe to marketing or support materials, or register yourself or your TROY products. The types of personal information you provide to us on these pages may include such as name, address, phone, email address, user IDs and passwords, billing information, transaction, credit card information and contact preferences. 

To personalize our web sites, services or communications and improve our products and services, we may also ask you, among others, to provide us with information regarding your personal or professional interests, demographics, and experiences with our products or services. Providing this additional information is optional. We do not customize content in our website right now, however, the content in the online store is customized based on user levels of authentication. Anonymous (non-personal) data we collect may include the pages visited on troygroup.com, unique URLs visited within troygroup.com, browser type and IP address. Most anonymous data is collected via cookies, session variables or other analysis technologies. troygroup.com web pages use cookies, session variables, and other technologies for data analysis and personalization services.

TROY does not knowingly collect information from children under the age of 18 and TROY products and services do not target information to children under 18. TROY is committed to protecting the privacy needs of children and we encourage parents to take an active role in your child's online activities and interests. 

If you apply for a job at TROY, you provide your email address, educational and employment background, and job interest data. You may choose to submit your name when registering or remain anonymous. TROY will not use personal data submitted as part of the job application process for any other purpose. 

How we use it

TROY uses your information to help us understand your needs and interests and provide you with better services. Specifically, we use your information to help you complete a transaction or order, to communicate with you, to provide service and support, to update you on services and benefits, to personalize promotional offers and to personalize some troygroup.com web sites. Occasionally we may also use your information to contact you for market research regarding TROY products or services. We will give you the opportunity to opt-out of market research and customer surveys. Credit card information is used only for payment processing and fraud prevention, and is not used for other purposes. Data collected online may also be combined with information you provide through other sources such as product registration, call centers or public events such as trade shows or seminars.

Anonymous (non-personal) data is aggregated for reporting about troygroup.com web site usability, performance, and effectiveness. It is used to improve the customer experience, usability and site content. 

Who we share it with 

TROY will not sell, rent, or lease your personally identifiable information to others and will not share your personal information with a business partner or any unrelated third party company, except as explained in this privacy policy or unless you give your permission. Your permission will be requested when you submit your information. TROY shares customer information across TROY business entities within the usage limits described above in "How we use it". 

TROY may send your personal information to third-party subcontractors and agents that work on our behalf to provide certain services. These third parties do not have the right to use your information beyond what is necessary to assist us. They are contractually obligated to maintain the confidentiality and security of your information and are restricted from using such information in any way not expressly authorized by TROY. 

Credit card transactions are handled by the ecommerce package, credit processing, however, is handled by a third-party financial institution and their vendors, which receive the credit card number and other personal identifying information only to verify the credit card numbers and process transactions. 

TROY may release information when we believe that such release is reasonably necessary to comply with law, enforce or apply the terms of any or our policies or user agreements, or to protect the rights, property, or safety of TROY, our users, or others. 

Choice 

You can subscribe to receive some product- and service-specific information and TROY-wide marketing communications. TROY-wide communications may include new product information, special offers or possibly an invitation to participate in market research.

Links provided on troygroup.com to third party web sites are provided as a convenience and TROY does not control those sites or their privacy practices, which may differ from ours. TROY does not endorse or make any representations about them. We encourage you to review the privacy policy of any company before submitting your personal information. The personal data you choose to give to unrelated third parties is covered by their privacy policies, not the TROY Privacy Policy. Some third-party companies may choose to share their personal data with TROY; that sharing is governed by that third-party company's privacy policy. 

Onward Transfer 

Personal data given to TROY may be transferred across state and country borders for the purposes of data consolidation, storage and simplified customer information management. The practices which govern this data movement are described in our commitments in the Choice and Security sections of this privacy statement. 

Access & Accuracy (End-user access to Online Store) 

We will provide you with access to view and change your information, including making every effort to provide you with online access. To protect your privacy and security, we will also take reasonable steps to verify your identity, such as a password and user ID, before granting access to your data. Certain areas of TROY's web sites may limit access to specific individuals through the use of passwords and other personal identifiers. 

The most effective way to view your online account information and change your personal information is to return to the web page where you originally submitted your data and follow the instructions on that web page or send us a message as described in "Contacting us" below. Data access is also available upon request. 

Security 

TROY is committed to ensuring the security of your information. To prevent unauthorized access or disclosure, maintain data accuracy and ensure the appropriate use of the information, TROY has in place appropriate physical, technological and managerial procedures to safeguard the information we collect. 

We use Secure Sockets Layer (SSL) encryption when collecting or transferring sensitive data such as credit card information. We use this SSL technology to prevent such information from being intercepted and read as it is transmitted over the Internet. The encrypted data goes to a secure site where your information is stored on restricted-assess computers located at restricted-access sites. Credit card numbers are only used for processing payment and are not used for other purposes. Our efforts to protect credit card fraud help protect your financial data security.

Oversight/Enforcement

Comment TROY utilise les cookies, les variables de session et d'autres technologies d'analyse sur troygroup.com et dans les annonces de tiers.

TROY utilise des variables de session (ou cookies de session). Une variable de session est créée lorsque vous naviguez sur notre site, faites des achats, demandez des informations, une personnalisation, ou vous enregistrez vous-même ou pour certains services. L'acceptation des cookies utilisés sur notre site ne nous donne pas accès à vos informations personnelles identifiables, mais nous pouvons utiliser les cookies pour identifier votre ordinateur. Les informations globales collectées nous permettent d'analyser les schémas de trafic sur notre site. Cela peut nous permettre, au fil du temps, de fournir une meilleure expérience sur notre site en améliorant le contenu ou la personnalisation et en le rendant plus facile à utiliser.

La plupart des navigateurs acceptent automatiquement les cookies, mais vous pouvez généralement les refuser ou en accepter certains de manière sélective en réglant les préférences de votre navigateur. Si vous désactivez les cookies, il se peut que certaines fonctionnalités de notre site ne soient pas disponibles et que certaines pages web ne s'affichent pas correctement. Vous trouverez des informations sur les navigateurs les plus courants et sur la manière d'ajuster vos préférences en matière de cookies sur les sites web suivants :

Microsoft Internet Explorer : http://www.microsoft.com/info/cookies.htm
Google Chrome : https://support.google.com/chrome/answer/95647?hl=en

troygroup.com n'affiche pas de publicités de tiers sur son site web. TROY peut utiliser des sociétés de médias tierces pour placer des publicités pour les produits ou services TROY sur les sites Web d'autres sociétés. Si vous consultez une page Web sur laquelle apparaissent des publicités TROY, l'entreprise de médias en ligne peut placer un cookie ou une balise Web sur l'ordinateur de l'utilisateur. Cela permet à l'entreprise de médias en ligne de reconnaître l'ordinateur lorsqu'il est utilisé pour revenir sur ce site ou pour mesurer la réponse publicitaire. Ces données sont anonymes et ne sont pas liées aux données personnelles de l'ordinateur de l'utilisateur ou aux bases de données du TROY. Certaines lettres d'information diffusées au nom de TROY par des sociétés de médias en ligne utilisent les mêmes technologies. Dans les deux cas, ces données sont également utilisées par l'entreprise de médias en ligne pour mesurer l'intérêt et la pertinence de la publicité et du contenu. TROY n'a pas accès aux données collectées par l'entreprise de médias en ligne. Pour empêcher les sociétés de médias en ligne de placer des cookies sur votre ordinateur, vous devrez visiter le site Web de chaque société de médias et utiliser leur processus de suppression des cookies (opt-out). 

TROY utilise le service API de YouTube pour insérer des vidéos sur notre site web. Vous trouverez de plus amples informations sur la page des conditions d'utilisation de YouTube ainsi que sur la politique de confidentialité de Google.

Modifications de la politique de confidentialité

TROY se réserve le droit de modifier ou d'amender cette politique à tout moment en publiant la politique de confidentialité révisée sur notre site. Les modifications n'affecteront que les informations collectées après la date d'entrée en vigueur de la modification de notre politique de confidentialité, sauf indication contraire.

Nous contacter

Nous apprécions vos commentaires et vos opinions. Si vous avez des commentaires ou des questions concernant notre politique de protection de la vie privée, veuillez envoyer votre demande par courrier électronique.